Frequently Asked Questions


Welcome! We are delighted that you are here, value your trust, and hope to help you make an informed purchasing decision. Below you'll find answers to many of our frequently asked questions, however, please do not hesitate to reach out to us with any questions that are not covered. We always enjoy hearing from you and are happy to help! We invite you to use our contact page or give us a call at 757-603-8304.

Ordering Information

We accept all major credit cards as well as electronic payments made through PaypalApple Pay, or Google Pay.

Yes! Your personal and credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows you to make an online purchase through our website. 

Your personal data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall. 

When you enter your credit card information or choose a direct payment gateway (PayPal, Apple Pay, Google Pay) to complete your purchase, Shopify temporarily stores your credit card data. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your payment data is stored only as long as is necessary to complete your purchase transaction. After your purchase is complete, your payment data is deleted. 

Shopify adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

For more insight, we invite you to read Shopify's Privacy Statement. 

No, you are welcome to place an order without registering for an account. Should you wish to create a customer account, we will store your order history, contact information, as well as your shipping and billing address, for ease of use on future orders. Your credit card number is never stored - even if you have registered for an account. We’ll give you the option to create a free account upon reaching checkout, but doing so is completely up to you. 

Been there, done that! Not to worry...Simply click the login reset link and you’ll be presented with the steps to quickly regain access to your account. 

Absolutely! We welcome you to give us a call at 757-603-8304. We're usually in the studio from 10 am - 5 pm (ET) Monday through Friday. You'll always speak directly with Deborah or Rhett when you call :)

We are located in Williamsburg, Virginia and are required by law to collect state and local taxes for orders shipped within the Commonwealth of Virginia. Orders shipped to all other US states and territories are exempt from sales tax. 

Your shopping cart will only allow you to add the maximum quantity of items that we currently have in stock. We intentionally put this stop-gap in place to avoid the disappointment of inadvertently purchasing out-of-stock/back-ordered items. Please contact us if you would like to place an order for a quantity that is greater than the amount we currently have on hand.

You will receive an order confirmation by email immediately after placing your order. This order confirmation will provide you with the complete details of your purchase. If you do not receive an order confirmation, please be sure to check your junk mail folder. If the order confirmation email is still not found, kindly reach out to us so that we may verify your order details and contact information.

Possibly, please give us a call right away and we'll do our best to help. We strive to fulfill and ship orders quickly. We're happy to modify your order if it has not already left our studio. 

Shipping Information

Free USPS first-class shipping is included on all orders over $100. Alternate and expedited flat-rate shipping options are available at checkout as detailed below. All packages are tracked and insured against loss or damage.

USPS First-Class Mail (estimated 3-7 day transit) - $5.95

USPS Priority Mail (2-4 day estimated transit) - $10.95

UPS Ground (estimated 2-5 day transit) - $12.95

UPS 2nd Day Air (estimated 2 day transit) - $21.95

USPS Express Mail (estimated 1-2 day transit) - $33.95

UPS Next Day Air - $43.95  

All items in a single order must ship to the same delivery address. If you would like items to be delivered to multiple addresses, please place a separate order for each unique shipment.

We understand how important it is for you to receive your items quickly. Orders placed during regular business hours (Monday-Friday, 10 am to 5 pm) are processed and shipped from our studio in Williamsburg, Virginia within 12-24 hours.

Orders shipped via USPS first-class service typically arrive to most US destinations within 3-7 business days (Monday - Saturday) while UPS Ground typically arrives to most US destinations within 2-5 business days (Monday - Friday).

Expedited shipping options are available at checkout.

*Please keep in mind that these timelines are the estimated transit times from USPS and UPS and are not guaranteed. Please anticipate that transit delays may occur. Kindly understand that we have no control over the transit time of your shipment once your package has been handed over to the shipping carrier of your choice.

Please note - Specific timelines for 14k gold jewelry and custom engraved designs may be found within the individual product description for each item.

All orders are packaged and shipped with love from our studio location in Williamsburg, Virginia. 

Yes, we offer flat-rate USPS International First Class Mail ($24.95 USD*) and USPS International Priority Mail shipping services to Canada ($35.95 USD*). We also offer USPS International Priority Mail shipping services to Australia ($49.95 USD*) and the United Kingdom ($49.95 USD*). All international shipments are tracked and insured.

For all other international destinations, please contact us with your full shipping address and let us know which item(s) you wish to purchase so that we may provide you with an international shipping quote and further information on how to place an order.

International shipments are generally delivered within 10-17 days depending upon your delivery destination and your current local customs processing time. Please note that this delivery time-frame is simply a guideline and international delivery times are not guaranteed. We have no control over your country's customs officials, so please understand the risk of delay.

International orders must be shipped directly to a residential address. All orders which provide a shipping address that we have identified as a commercial freight forwarding company will be cancelled.

Yes! We are pleased to offer standard USPS delivery service to all APO/FPO addresses. 

Yes! Orders shipped to US PO Boxes will be shipped via USPS. 

Certainly! We will email the tracking details for your shipment as soon as your order has been fulfilled. To track your order, simply use the link provided in your order confirmation email to directly visit the shipping carrier's site for updated tracking information. 

We welcome you to reach out to us if you have not yet received your package. We will confirm the shipping address submitted with the order, email an electronic copy of your shipping label, and provide you with a description of the packaging.

If the USPS tracking data shows that an item has been delivered, but the recipient is unable to locate the item, the local post-office is the best resource in helping to locate the package. Your postmaster will be able to gather the GPS data from the delivery scan and speak with the carrier to determine the exact location where the package was delivered.

If these methods have not proven successful in locating your package, we will open an investigation with the national USPS customer service center on your behalf.

All packages are insured against loss or damage, however, our insurance will not cover the cost of a replacement if the USPS/UPS tracking information has marked a shipment as delivered. Although we will not be able to replace the package, please know that we will do all that we can to assist you.

Studio pick-up is available by appointment only. Should you wish to pick up your order from our studio location in Williamsburg, Virginia, simply enter PICKUP108HIGHLAND in the gift code box at checkout to remove any shipping charges. We will prepare your order and contact you as soon as your items are available for local pickup. 

Returns & Exchanges

We want you to be fully confident in your purchasing decision. We strive to meet and exceed your expectations of product quality and value and hope that you will be thoroughly delighted with your purchase. If not, we will gladly provide you with a complimentary pre-paid USPS return shipping label. To return an item, simply give us a call at 757-603-8304 or use our online contact form. We're here to help and will be sure to get you quickly squared away.

Returns are accepted within 30 days of purchase. Gift purchases made during the month of November will be granted an extended return window through January 1st to accommodate the Christmas season.

*Please note that we do not accept returns or exchanges on custom orders or personalized items as these designs are made to order especially for you. Additionally, all sales are final on discontinued items which have been reduced for clearance as detailed within their individual product pages. 

Yes, once we receive your return request, we will promptly prepare and email a complimentary USPS pre-paid return shipping label.

You will simply need to print out the return shipping label, attach it securely to your package, and leave the package in your home mailbox for your USPS postal carrier to pick up during their regular route. There is no need to stand in line at the post office :)

Once your return is received and inspected, we will email you to let you know that we have received your package and processed the return. Returns are typically processed the same day as they are received. 

The purchase price of the returned item will be refunded to your original method of payment. Initial shipping charges are non-refundable unless you received an incorrect or damaged item.

Please note that it may take 2 to 10 business days for the refund to appear on your account depending on the processing speed of your credit card company. 

Late or missing refunds (if applicable)
If you do not see the refund amount posted to your account within 10 business days, please first contact your credit card company to submit an inquiry. Once you’ve completed this step, we welcome you to reach out to us so that we may personally assist you.

Customer Service

We're here for you! You may reach us by phone at 757-603-8304. We are typically in the studio from 10 am - 5 pm (ET) Monday through Friday.

Alternatively, you are welcome to use our contact form or email Deborah directly at We look forward to hearing from you!

Yes, we welcome you to use the "Special Instructions" box found within your shopping cart to alert us to your wishes. We automatically prepare a modified packing slip that does not include pricing for all orders submitted with different shipping and billing addresses.

Yes, gift wrap service is available at $6.95 per item. Please select the option to add gift wrap and include a personalized message to the recipient on the individual product page prior to adding the item to your shopping cart.

Orders identified as gifts will be shipped with a modified packing slip that does not include pricing.

Clothed with Truth does not have site-wide sales or publish coupon codes. All Clothed with Truth coupons, promo codes, and discounts found on aggregate coupon websites are fraudulent and will not work. Unfortunately, we are not able to control or remove the false information that these companies place on their websites.

We usually have a collection of items that are currently on sale. Please click or tap here to view our current sale collection.

Yes! We'd love to help you minister to your church/youth group/organization. Please reach out to us if you are interested in ordering a specific item in large quantities.

We sincerely appreciate your interest, however, we do not offer wholesale accounts. 

We would love to keep in touch with you! We invite you to subscribe to our monthly newsletter using the sign-up form found in the footer section of all pages on our website.

Once you've confirmed your email address, you can expect to hear from us faithfully on the 1st of each month with a behind-the-scenes peek at what we've been up to over here.

That's it friend! We value your time and respect your inbox :) No salesy spam, just stories shared straight from our hearts to yours.

Rest can unsubscribe at any time. Your email address is secure and will never be shared with third parties.

Custom Personalized Engraving

Certainly! Many customers choose to personalize our sterling silver/gold brass cuff bracelets & necklaces with custom engraving.

Our custom engraving service is ideal for including a loved one's name, favorite Bible verse, inspirational quote, or message of encouragement.

Various font styles and design symbols are available to help you create the perfect design for your custom engraved jewelry. Alternatively, we are able to engrave an exact scaled replica of your, or a loved one's, original handwriting.

We take great joy in creating meaningful keepsake treasures that have been designed in your heart. Each piece is engraved and meticulously polished in our Williamsburg, Virginia studio with careful attention to detail.

The current lead time to create a custom engraved personalized design is approximately 1-2 days. Click or tap here to view our custom engraved personalized jewelry collection. 

Yes! We are able to engrave an exact scaled replica of your, or a loved one's, original handwriting on several items in our custom personalized engraved jewelry & gift collection

Handwriting is best duplicated when created in dark ink. Images should be in focus with a light background. Handwriting is best submitted on unlined paper. We are able to combine and join phrases from different samples if necessary. 

Once you have completed your purchase, please email your JPEG or PNG file that contains the handwriting that you would like engraved to 

Please click/tap here to view our custom engraving guidelines.

Jewelry Info & Care

Jewelry marked with .925 indicates that the item is created from sterling silver. The .925 stamp indicates that the composition is created from an alloy of 92.5% pure silver and 7.5% copper. Since pure silver is too soft for sustained use, the addition of copper enhances the durability without harming the shine.

Our sterling silver jewelry is guaranteed to be both lead-free and nickel-free making it a hypoallergenic choice for those with sensitive skin.

All sterling silver jewelry available for purchase at Clothed with Truth contains the artist's makers mark as well as the .925 stamp. 

Sterling silver jewelry should not come into contact with harsh household chemicals such as bleach, ammonia, or chlorine. To avoid scratches, store silver in a lined jewelry box or pouch.

Sterling silver jewelry is prone to tarnish as it naturally reacts with sulfur or hydrogen sulfide in the air. To keep tarnishing to a minimum, we recommend storing your silver jewelry in a dry, air-tight area. Anti-tarnish strips will help to keep your sterling silver bright and shiny while in storage.

Cleaning and wearing silver jewelry regularly will prevent the build up of tarnish and help maintain its shine. Keep in mind that tarnish does not permanently damage your jewelry in any way as it is simply on the surface of your jewelry.

Upon noticing any discoloration, use a gentle silver polishing cloth made specifically for removing tarnish. We do not recommend cleaning your sterling silver jewelry with silver polish or liquid cleaners as this may dull the finish and/or remove the antiquing.

Click or tap here to add an ultra soft polishing cloth to your order. 

Click or tap here for further information and tips on how to care for and clean your sterling silver jewelry14k gold jewelry, and pearl jewelry. 

All of our silver jewelry is made of solid .925 sterling silver. Sterling silver is an alloy of 92.5% pure silver and 7.5% copper. While skin discoloration is uncommon, some people may experience a chemical reaction to copper alloys. This can occur when copper alloys come in contact with moisture such as perspiration, water, and humidity or certain acids found in lotions, household cleaning products, and perfumes.

This reaction is harmless and will subside. Should you notice discoloration, we recommend that you clean the jewelry item with warm water and a drop of mild dish detergent, and then polish the piece with a silver jewelry cleaning cloth.

With proper care, 14k gold jewelry can easily last a lifetime or longer, making it an ideal choice for heirloom jewelry. Click or tap here to for tips on caring for your 14k gold jewelry. 

Our 14k gold bracelets and necklaces are created in the USA from solid 14k gold.

We use natural freshwater pearls in the vast majority of our designs. We carry a few bracelet designs which feature Swarovski crystal-core pearls as indicated within their individual product descriptions.

Our gemstone jewelry is created with 100% natural genuine gemstones. In today's world where so many dyed and synthetic stones have flooded the market, we strive to bring you the best that nature has to offer from the most reputable stone cutters in the USA.

Specific details may be found within individual product pages.

Yes, all of our fine-pewter, gold brass, sterling silver, and 14k gold jewelry is both nickel and lead free making it a hypoallergenic choice that can be safely worn by those with sensitive skin.

Click or tap here to view a blog article that will help you learn how to measure your wrist for a bangle bracelet.

Our 14k gold pendants are available for purchase without the accompanying chain. Each of our sterling silver and fine pewter necklaces are only available for purchase as a complete pendant and chain set. 

Get to Know Us

Clothed with Truth is a true mom & pop. Rhett & Deborah wear lots of hats around here. Rhett completes all of our engraving and pretty much handles any tool with a plug. He received his doctorate in nuclear particle physics, so he approaches most tasks scientifically. He is the practical, patient, and analytical brain of our team who steadies the ship. Deborah, on the other hand, is the free-spirited dreamer who is continually running full steam ahead with wild abandon. She is the one who envisions and creates new "experiments" for the team. We balance each other out perfectly! Click or tap here learn more about our story.

Clothed with Truth was established in November of 2014. We previously owned a local coffee roastery & cafe here in Williamsburg from 1999 - 2006. We sold the shop when our oldest began kindergarten and spent the next years teaching in the local public schools. As our children grew older we were able to get back to business and Clothed with Truth came to life.

In short...we walk and talk quite a bit. It's not glamorous, but we love sharing that time together nonetheless. We are often out with our 8 year old golden retriever, Chase, who loves to stop and say hello to the neighbors at each and every opportunity. Recently, we've been spending our Sunday afternoons exploring the quaint historic district of Colonial Williamsburg. We also enjoy binge watching The Great British Baking Show...and trying out a few recipes along the way - some successfully, and some not so much!

Fun! If you've not played this game before, here's how it works... two statements are true, one is not. Take a guess at which is which :) Here's Rhett's...

1. Rhett grew up in Dallas/Ft. Worth, Texas. He has a selfie taken with George W. Bush aka "Dubya" saved on his phone.

2. Rhett was a contestant on Wheel-of-Fortune. His winning puzzle solve? Saskatchewan

3. Rhett worked as a Forest Ranger in the White Mountains of New Hampshire during a summer break from college. During this time, he learned how to knit.

Here's Deborah's...

1. Deborah raised an abandoned baby squirrel that she named Charlton, as in Charlton Heston. Her lifetime of pets includes cats, dogs, birds, rabbits, guinea pigs, hamsters, fish, fire-bellied toads, hermit crabs, a green iguana and a spotted leopard gecko. She married a man who never had a pet.

2. One of Deborah's favorite games is family push-up competitions shamelessly complete with individualized hype songs. In the early days she could do 48 push-ups in a row. Presently, she's lucky to reach 20, okay 10...on a good day.

3. Deborah has mad organizing skills, but is slightly OCD. She calls it it is in alphabetical order. She has finally decided that Southern Living has no plans to show up at any moment. With this new found freedom she no longer makes the bed each morning.

1. FALSE - Rhett grew up in the Dallas/Ft. Worth area of Texas, but sadly he's never met "Dubya". In fact, we bought our very first cell phone in the spring of 2023 - the same year our youngest child graduated from college. To date, we've still not signed up for service, but the phone (who we've named Springsteen) takes great photos! We're a little late to the party in many ways...but the detours have been quite enjoyable.

2. TRUE - Rhett really was a contestant on Wheel-of-Fortune. His winning puzzle solve,
Saskatchewan, was aided by living in Vancouver, BC during his post-doc years. The upcoming birth of our youngest was announced to our family by Pat Sajak during Rhett's contestant introduction. Bonus: Rhett's family immigrated to the US from Taiwan when he was 6 years old. He learned English watching the show during those first years in the US :)

3. TRUE - Rhett worked as a forest ranger in the White Mountains of New Hampshire during the summer between his sophomore and junior years at Dartmouth college. During this time, his fellow forest rangers taught him how to knit. He is indeed a man of rare & hidden talents! He knitted Deborah a sweater a few years later & it remains one of her most treasured gifts to this day.

1. TRUE - Charleton was found on the streets of Long Island, NY when Deborah was a teenager. Furless and pink, eyes unopened, looking a bit alien in was love at first sight. She fed him canned kitten milk with an eye-dropper and a kitten bottle until he grew into proper a full fledged rambunctious grey squirrel. Yes, Rhett has adjusted nicely to furry, feathery, scaly, shelled, and somewhat slime laden friends. God bless him!

2. TRUE - As a young girl, Deborah sat on her father's back to help him out with weighted push-ups. Rocky was his favorite movie during those years. Together, they burned through the VHS tape. She listened to the soundtrack on cassette on her way to school every morning. Deborah's hype song?...You guessed it, "Eye of the Tiger". Bonus: Our Golden Retriever, Apollo, was named after "The King of Sting", "The Count of Monte Fisto", "The Master of Disaster", the one and only...APOLLOOO CREEEED.

3. FALSE - While Deborah is recovering nicely from a lifelong case of CDO, she still makes the bed first thing every morning. Sometimes, she puts the pillows out of order just to prove that she can ;) That's what she calls living life on the edge!

Our mission is to inspire others to stand firm on God's promises, knowing that nothing can separate you from His unfailing love. We wanted to create wearable reminders of God's word - our ultimate source of truth - to share a message of joy, hope, and encouragement; to shine the light of Christ into the world.

There were several scripture verses that spoke to us as we sought God's direction for selecting a name (shared below) and after some time of reflection we were lead to the words "Clothed with Truth".

"Guide me in your truth and teach me, for you are God my Savior, and my hope is in you all day long." Psalm 25:5

"Every word of God proves true; He is a shield to those who take refuge in Him." Proverbs 30:5

"Fix these words of mine in your hearts and minds; tie them as reminders on your hands and bind them on your foreheads. Teach them to your children, speaking about them when you sit at home and when you walk along the road, when you lie down and when you get up." Deuteronomy 11:18-19.

"Let love and faithfulness never leave you; bind them around your neck, write them on the tablet of your heart." Proverbs 3:3

"Therefore, as God’s chosen people, holy and dearly loved, clothe yourselves with compassion, kindness, humility, gentleness and patience." Colossians 3:12

"Finally, be strong in the Lord and in the strength of his might. Put on the whole armor of God, that you may be able to stand against the schemes of the devil. For we do not wrestle against flesh and blood, but against the rulers, against the authorities, against the cosmic powers over this present darkness, against the spiritual forces of evil in the heavenly places. Therefore take up the whole armor of God, that you may be able to withstand in the evil day, and having done all, to stand firm. Stand therefore, having fastened on the belt of truth, and having put on the breastplate of righteousness, and, as shoes for your feet, having put on the readiness given by the gospel of peace. In all circumstances take up the shield of faith, with which you can extinguish all the flaming darts of the evil one; and take the helmet of salvation, and the sword of the Spirit, which is the word of God." Ephesians 6:10-17

Frequently Asked Questions - Clothed with Truth